AiPower: China TOP Manufacturer of EV Chargers & Lithium Battery Chargers
● ‧ ‧China leading EV charger manufacturer
● ‧ ‧China Top Manufacturer of Lithium Battery Chargers
● ‧ ‧Founded in 2015
● ‧ ‧Registered Capital: 14.5 million USD (=100 million RMB)
● ‧ ‧Area of factory: 20,000 square meters
● ‧ ‧Factory Certification: ISO45001, ISO14001, ISO9001, IATF16949
● ‧ ‧Service: OEM, ODM, Customization
● ‧ ‧Sub-companies producing metal housings, power modules and lithium batteries
● ‧ ‧Main Customers: BYD, HELI, XCMG, LIUGONG, JAC, LONKING, etc.
Partners
Product Lines of EV Chargers & Lithium Battery Chargers
The main product lines are DC charging stations, AC EV chargers, portable charging piles, EV Charger Adapters, lithium battery chargers, most of which have UL or CE certificates issued by TUV lab.
They are widely used to charge electric vehicles such as electric cars, electric buses, electric forklifts, AGV, electric aerial work platforms, electric excavators, electric watercrafts, etc.
Certificates
Manufacturer of EV Chargers & Lithium Battery Chargers
For better control on cost and quality, a large factory of 20,000 square meters has been built in Dongguan city for assembly and packaging of EV chargers and lithium battery chargers, and wire harness processing. The factory has been ISO9001, ISO45001, ISO14001, IATF16949 certified.
AiPower also produces power modules and metal housings.
The power module factory is a class 100,000 Cleanroom and has a full set of processes including SMT, DIP, assembly, aging test, function test and packaging.
The metal housing factory also has a full set of processes including laser cutting, bending, riveting, automatic welding, grinding, coating, printing, assembly and packaging.
Based on strong R&D and manufacture capabilities, AiPower has maintained long-term cooperation with many world famous brands including BYD, HELI, SANY, XCMG, GAC MITSUBISHI, LIUGONG, LONKING.
Within a decade, AiPower has been China top OEM/ODM of lithium battery chargers and leading OEM/ODM of EV chargers
R&D of EV Chargers & Lithium Battery Chargers
AiPower takes scientific and technological innovation ability as its core competitiveness. Since its establishment, AiPower sticks to the strategy of independent R&D and technological innovation. Every year, 5%-8% of the turnover is invested in R&D. A strong R&D team and a well-equipped R&D lab have been established. An EV Charging Technology Research Center has been built for Industry-University-Research Collaboration with Shanghai Jiao Tong University.
Customization for EV Chargers & Lithium Battery Chargers
What Customization Service AiPower R&D Team Can Do:
●➙Customization on software or APP.
●➙Customization on appearance.
●➙Customization on function or electronic parts.
●➙Customization on silkscreen, manual, and other accessories and packagings.
Customization Cost
●➙When it comes to customization about software, APP, appearance, function or electronic parts, AiPower R&D team is going to evaluate the possible cost which is called non-recurring engineering (NRE) fee.
●➙After NRE fee is well paid to AiPower, AiPower R&D team starts new project introduction (NPI) process.
●➙Based on business negotiation and consensus, the NRE fee can be refunded back to customer when customer’s accumulative order quantity meets a specific standard in a specific period which is agreed by both sides.
Warranty & After-sales service for EV Chargers & Lithium Battery Chargers
Warranty Period
- For DC charging stations, AC EV chargers, lithium battery chargers, default warranty period is 24 months counting from the shipment day while it is 12 months ONLY for plugs and plug cables.
- Warranty period may vary case by case, subject to PO, invoice, business agreements, contracts, local laws or regulations.
Response Time Commitment
- 7 days*24h remote technical support service available.
- Response in one hour once receiving phone call from customer. Response in 2 hours once receiving email from customer.
Claim Procedure
1. Customer contacts AiPower for after-sales service. Customer can contact AiPower for help via:
- Mobile Phone: +86-13316622729
- Phone: +86-769-81031303
- Email: eric@evaisun.com
- www.evaisun.com
2. Customer provides defect details, after-sales requirements and the clear picture of equipment name plates to AiPower. Videos, other pictures or documents may be also needed.
3. AiPower team will study and evaluate the information and materials mentioned above to find out which side should be responsible for the defects. Negotiation between AiPower and customers might happen to have a consensus.
4. After consensus is reached, AiPower team will arrange after-sales service.
After-sales Service
- If the product is under warranty and the defect proves to be caused by AiPower, AiPower team will send spare parts to customer and guiding video for repair, and do online or remote technical support. All the labor cost, material cost and freight will be on AiPower.
- If the product is under warranty and the defect proves to be NOT caused by AiPower, AiPower team will send spare parts to customer and guiding video for repair, and do online or remote technical support. All the labor cost, material cost and freight will be on customer.
- If the product is NOT under warranty, AiPower team will send spare parts to customer and guiding video for repair, and do online or remote technical support. All the labor cost, material cost and freight will be on customer.
On-site Service
If on-site service is applicable or there is on-site service obligation in contract, AiPower will arrange on-site service.
Note
- The warranty and after-sales service policy is only applicable to territory outside of Mainland China.
- Please well keep PO, invoice & sales contract. Customer might be asked to present it for warranty claim if necessary.
- AiPower reserves the full and ultimate explanation rights to the warranty and after-sales service policy.